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Digital Lending

 

The State-of-the-Art Video Approach for Virtual Lending as a Service (LaaS) eBook

 

Join us to learn:

  • How Video Lending puts more $ in your pockets.
  • See 56% > Conversion Rates.
  • How Video Lending as a service works.

 

Digital Lending eBook | What's Inside

  • What is Video Lending as a Service (LaaS)?
  • Top 3 ways Video Lending Advisors can increase conversion rates.
  • Two case studies outlining an average 1,380% ROI by adding video lending advisors to their acquisition efforts. 
  • Increase 1003 applications providing instant access to loan officers to your realtor and builder relationships. 
  • How video advisors go beyond approvals and throughout the processor and servicing journey.

Watch how video lending advisors work — on demand.

how does video banking work
- 2 Click Simplicity
- 100% White Labeled Customer Experience
- Browser-Based
- Beyond 1:1 Video Calls

    More Resources

    High-Touch Digital Servicing. For Banking Made Better.

    Video customer service allows you to extend your bank lobby digitally into homes,

    connecting the RIGHT bank employee regardless of location, at the right time.

    With smaller branch footprints, for those that come into a physical branch,

    connect them instantly through video stations to the right resource, at the right time.

    One Touch Brands

    About One Touch Brands

     

    One Touch Brands empowers organizations to have white-labeled video chat platforms as if they built their own, without the headaches. The white-labeled digital customer lobby can be added to any healthcare, financial, retail, and more websites within minutes. Using their proprietary intelligent routing, people can connect to the right specialists on-demand — anywhere and everywhere.
    Carrie asks the questions you are scared to ask, we talk through industry problems and innovative ways to pave the future. She interviews innovative C-level executives from around the world that are changing the game in financial services. Learn tips, best practices, and lessons learned from top industry executives.
    Digital Transformation in Banking Podcast
    video banking product sheet

    Interested in the Video Banking Product Sheet?

    Download it to learn more!

    Increase your online conversion rates and application throughput rates with digital customer acquisition in banking and financial services.

    Learn how video banking can increase conversion:

    Reduce Incomplete Applications

    Reduce application abandonment rate with video chat + screen share. Proactively guide the experience to increase conversions

    Product Questions and Advice

    Increase online conversion rates up to 40% with video chat readily available on complex, competitive and high-touch product pages.

    Geographical Reach

    Expand digital sales reach beyond physical branch radius. Build high trust face-to-face relationships virtually.

    Emotional Connection

    Create memorable relationships vs. phone conversations. 8 out of 10 video banking prospects remember defined characteristics from the conversation vs. 5/10 phone calls cannot remember the name of whom they spoke to.

    Cost To Acquire

    Reduce costs of channel switching from online to branch to open new accounts. Reduce drop-off rate and support centralized.

    Virtual Workforce

    Optimize specialized workforce across branch locations and online for immediate new product assistance.