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Digital Transformation in Banking

Customers Regardless of Generation, Demand Convenience and Digital Transformation in Banking with High-Touch Service.

The pandemic taught customers to function without full branches for months. COVID forced the hands of banks that had been reluctant to go down a digital path.

BRANCH CLOSINGS

Since 2008

In the last 3 years, alone

Why?

  • Increase in fintech with branchless financial institutions built on customer experience and digital marketing.

  • Customers’ expectations for digital-first are across all industries, not just in the financial services industry.

  • Consolidation & acquisitions in community banks.

  • Banks are opening smaller branch footprints to advise customers, rather than transactions.

Banks need a way to digitally acquire and service customers for growth.

Top Reasons To Implement Video Chat For Banking

Attract New Customers With Digital Transformation In Banking

Attract New Customer

Demographics

Video Chat Solution For Banking To Expand Into New Markets

Expand New Markets W/O

Physical Locations

Compete Using A Video Chat Solution For Banking

Compete With Direct Banks/

Competitive Advantage

Increase NIM With A Video Chat Solution For Banking

Increase NIM

Increase Wallet Share With A Video Chat Solution For Banking

Increase Wallet Share/#

Of Products

Customer Satisfaction With Video Chat Solution For Banking

Elevate Customer

Experiences

Retention In Digital Transformation In Banking

Increase Retention

Optimize Digital Transformation In Banking

Reduce Costs/Optimize

Workforce

The Future Of Digital Transformation In Banking

The Future of Virtual Banking

with John D’Angelo, CEO of Investar Bank

Carrie Chitsey talks with CEO of Investar Bank John D’Angelo, a top publicly traded community bank (ISTR). He talks about what keeps him up at night? What’s the interim step for customers to go all online? He says technology is the key to it. Video banking takes it a step further and you can almost skip the step of video ITM’s to communicate with customers. It’s mind-boggling what you can do.  Any executive in the banking community will not want to miss this podcast!

Video Chat Solution For Banking Podcast

Future Branch Connectivity Model: Beyond The Four Walls

Video Chat Solution For Banking Beyond Four Walls

Schedule Your Video Banking Demo & Best Practices Discussion