How The One Touch Digital Banking Software Works
One Touch Video Banking’s digital banking software can be up and running quickly; with no expensive hardware. Financial institutions can implement virtual banking software across their organization for hardly a tenth of a video ITM — you can start seeing an ROI in less than 30 days.
Let us configure your video banking software’s platform as if you built it – without the headaches.
The White-Labeled Customer Experience
Web Digital Lobby
Add a video banking digital lobby to your website in less than 5 minutes. Your video banking platform can manage wait times across all branch locations, utilize resources regardless of location.
Custom Brand Colors
Customize your colors and messaging to create the ultimate customer experience.
Capture instant feedback from your customers post the video chat.
Intelligent Routing System
Take inbound requests to route to a group of available advisors, regardless of location. With smaller branch footprints, financial institutions are using our digital banking platform to provide access to the right resources at the right time, whether the customer walks into a branch location or is sitting at home.
Send customers (outbound) a secured SMS link to connect with one touch.
Share your secured link or dedicated video “phone number” to provide high-touch.
Video Room Management
Mirror branch-like workflows with video call transfer, add an expert or external client parties. Let your digital banking platform increase resolution times and decision making, with all parties in one video call.
Assist with online applications and account openings for one-call resolution. Some customers need hand-holding, let your virtual banking software allow you to guide them through the process as if you were sitting next to them.
In-Video Chat & Links
Secure chat with other advisors in-video or exchange secure document links.
Digital Experience Management
No need to be tethered to the branch. Receive SMS alerts when clients are trying to reach you.
Take video calls on the go, provide virtual branch experiences in the palm of your hand.
Take high-res images for identity verification to streamline account opening processes.
Schedule Your Personalize Demo & Let’s Calculate Your ROI
The best part is — One Touch Digital Banking Software can be up and running quickly; so you can start increasing your conversation rates in less than 30 days, optimizing your workforce across locations, and improving your bottom line, immediately.